May I just say that whilst there has been a delay in fulfilling my order I have very much appreciated the care and concern taken to ensure that I was not delivered an unsuitable product

Thanks to all involved

Could you please forward this email to your management?

They should know that the quality of your service is of a very high standard

Thanks again

Jan 2020

vincent bekaert

2024-09-13

After a Dutch company told me they were no longer taking orders, a Chinese company did not respond and an American one did not offer the desired finish, I ended up at Premier Ship Models in January 2024. I opted for a premium finish from 6-8 months for the build of a 1990 Hinkley Sou'wester. With nothing more than a top view and a side view and a lot of photos they got to work. 9 times I got an update with photos to assess the progress and make comments. I happily made a photo album of this. I asked for quite a few corrections, which were all carried out. The only downside was a huge underestimation of the shipping costs. But the ship was very well packed and delivered in September. The sailing ship had suffered a bit on the journey, but I was able to repair that easily, except for the downhaul - it was too simple and would break off again immediately. I left that out (it would still be nice to receive a "real life" version). The correspondence was very good, my sincere thanks to the team for the great job!

Douglas Holmes

2024-09-10

The first time I used Premier Ship Models was for a kit of the Batavia, this year. (2024). I was so happy with the service that when I was looking at getting the 'ghost ship' The Flying Dutchman, I checked around online and was extremely pleased to find they had it. Not only that but they were cheaper than other model ship kit suppliers I have used in the past. And again, on top of that it only took 8 days to get from placing the order in the UK to having FedEx deliver it on my doorstep in Western Australia. To put that into perspective, I am still awaiting delivery via Australia Post for some parts from Sydney NSW, three separate orders placed 15 days ago.... Extremely satisfied and would recommend them to anyone.

cashrc

2024-08-13

Premier Ship Models did a great job of finding the kit I was after, an Aeronaut Pilot boat. Once found, it shipped quickly, but was held up in customs. Premier reached out to me and customs, and I received the kit a few days later. Premier is now one of my go-tos for European and Asian rc ship models.

Bob moore

2024-08-12

fast and friendly service. thank you.

Tim Fletcher

2024-08-12

Best place for your model needs without a doubt. I had a little trouble with an order (not Premier's fault) and I couldn't have asked for better support. Whenever I needed an answer or had a question the people at Premier responded usually within 24 hrs. They never left me waiting for an answer. Best business I have seen for customer service.

William Madar

2024-08-12

Excellent selection.

Shipping Worldwide Since 2001

May I just say that whilst there has been a delay in fulfilling my order I have very much appreciated the care and concern taken to ensure that I was not delivered an unsuitable product

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Dispatched Within 48 hours

up to 40% discount Kits - Display - RC

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Kits - Display - RC