Retail Archives - Premier Ship Models UAE

Christine chollister – Spray Model Kit – Bluejacket – (KLW201)

Spray model kit arrived today. All parts are included and intact . Now the fun starts . Thanks to you and your team for assistance and correspondence Cheers

Tony Powell – The Endurance (12008) – Occre

Hi My delivery from you arrived today – intact – halfway around the world!! The CA glue is appreciated. I look forward to building it, then setting in an Antarctic setting – before it got crushed, of course. There’s an excellent Frank Hurley photo of it tied up alongside an ice sheet which I will use…

Gary Companion – The Endurance – Occre (12008)

I hope all is well with you. I received the model kit with the wonderful gifts today in perfect condition. Thank-you for your kindness and your constant attentiveness to my order. This is much appreciated. I will look to your business in the future, when I purchase another model kit. Thanks again

Esther Munro – Chinese Pirate Junk Boat Kit – Amati (1421) & Aurora Brig – Occre (13001)

I would like to say a very warm “Thank You” for the way in which you dealt with my query and lack of goods being delivered. You were extremely professional and very kind. I have received the Aurora Brig model today and my father is over the moon. Also the kind gesture of the…

Skyler Lang – America’s Cup Model Boat kit – Billing Boats (B609)

Good afternoon, I just want to confirm that my purchase made it to me today and I would like to thank everyone on the team for their efforts every time I would call with a question or concern. I greatly appreciate it!

Monty Sonnenborn – James Caird Lifeboat (HMS Endurance) – PSM137

Many thanks for your email. You are correct that I received the right model. Once I have it set up, I will send you photographs of how we are displaying it. In any event, it looks beautiful and was worth waiting for. Best, Monty

Danny Hague – Customer Service

Thank you again George for your awesome customer service

Karen Gray – HMS Peregrine Model Boat Kit – Corel (SM60)

The parcel has arrived this morning with the right postcode! Thanks so much for your intervention and brilliant customer service. I’m not sure it would have happened otherwise as we had heard nothing from Fedex that I know of. Many thanks again and best wishes, Karen

Randolph Abood – Amerigo Vespucci, Open Hull Mayflower, USS Constitution

I have received the pictures and they look totally masterful. We can discuss later the shipping address, etc., including words of wisdom on how best to maintain these treasures

Christopher Carr – HMS Terror Ship Model Kit – Occre (12004)

Today my order arrived and I have yet to open it up but I’m quite excited about it! Thank you so much, please extend my thanks to all of your team.

vincent bekaert

2024-09-13

After a Dutch company told me they were no longer taking orders, a Chinese company did not respond and an American one did not offer the desired finish, I ended up at Premier Ship Models in January 2024. I opted for a premium finish from 6-8 months for the build of a 1990 Hinkley Sou'wester. With nothing more than a top view and a side view and a lot of photos they got to work. 9 times I got an update with photos to assess the progress and make comments. I happily made a photo album of this. I asked for quite a few corrections, which were all carried out. The only downside was a huge underestimation of the shipping costs. But the ship was very well packed and delivered in September. The sailing ship had suffered a bit on the journey, but I was able to repair that easily, except for the downhaul - it was too simple and would break off again immediately. I left that out (it would still be nice to receive a "real life" version). The correspondence was very good, my sincere thanks to the team for the great job!

Douglas Holmes

2024-09-10

The first time I used Premier Ship Models was for a kit of the Batavia, this year. (2024). I was so happy with the service that when I was looking at getting the 'ghost ship' The Flying Dutchman, I checked around online and was extremely pleased to find they had it. Not only that but they were cheaper than other model ship kit suppliers I have used in the past. And again, on top of that it only took 8 days to get from placing the order in the UK to having FedEx deliver it on my doorstep in Western Australia. To put that into perspective, I am still awaiting delivery via Australia Post for some parts from Sydney NSW, three separate orders placed 15 days ago.... Extremely satisfied and would recommend them to anyone.

cashrc

2024-08-13

Premier Ship Models did a great job of finding the kit I was after, an Aeronaut Pilot boat. Once found, it shipped quickly, but was held up in customs. Premier reached out to me and customs, and I received the kit a few days later. Premier is now one of my go-tos for European and Asian rc ship models.

Bob moore

2024-08-12

fast and friendly service. thank you.

Tim Fletcher

2024-08-12

Best place for your model needs without a doubt. I had a little trouble with an order (not Premier's fault) and I couldn't have asked for better support. Whenever I needed an answer or had a question the people at Premier responded usually within 24 hrs. They never left me waiting for an answer. Best business I have seen for customer service.